Ortho-Phthalates, often referred to as phthalates (or esters of ortho-phthalic acid), are a group of chemical compounds that have been utilized throughout many industries. In the cosmetic industry, phthalates are used in nail polishes and hairsprays, and/or as a solvent in fragrances. Beginning January 1, 2025, individual states of the United States will start restricting the distribution of cosmetic products containing ortho-phthalates in all cosmetic products intermittently.

At Oribe Hair Care, Diethyl Phthalate* (DEP) was previously used in a small amount in one of our discontinued fragrance oils. Having said so, we have proactively updated and eliminated the presence of Diethyl Phthalate (DEP) from all our affected product formulations. Starting 2025, all our newly manufactured products will be phthalate free.

*US FDA states DEP does not pose known risks for human health as it is currently used in cosmetics and fragrances. Quoted from US FDA’s website: “Fragrance in Cosmetics”.

Oribe products do not contain Microbeads*.

* Based on the definition of Microbead-Free Waters Act of 2015

Oribe recognizes that palm/palm oil is a commonly used raw ingredient in consumer products. We also recognize that the extensive use of this crop carries negative impacts such as biodiversity loss and potential climate change. We are committed to the responsible sourcing of palm oils (RSPO) from our product and raw material suppliers. In 2019 we started our RSPO initiative and engaged with our suppliers proactively to reduce the use of non-certified palm/palm oil/palm oil-derived ingredients in our products. Throughout the years, we have successfully identified and phased out many palm/palm oil/palm oil-derived ingredients from non-certified sources. 

While Oribe does not have a published palm oil phase out date, we are aiming to have our directly added ingredients sourced from RSPO certified supply chain* by 2025 and indirectly added ingredients sourced from RSPO certified supply chain* by 2030.

* Identity Preserved, Segregated, Mass Balance or Book & Claim 

Some of our products do contain Mica. We only use Mica (or mica containing ingredients) from reputable suppliers. We are currently exploring the option to remove Mica from several products.

To break the safety seal upon first use, remove the cap, place your thumb on the back of the applicator, and press firmly until it audibly clicks.

You will be the first to hear about our sales and special offers. We send newsletters with discounts to other brands, share beauty tips & product releases AND DON'T SPAM YOU. lol

Yes, it sure was. Fatima aka VaVa has moved to the beauty and wellness space. 

ASAP Gorgeous. Depending on your location you can expect your order as fast as 3 day from the time you placed it.  Our orders are processed and shipped within 48 hours using the fastest option available with UPS and Canada Post. You will be sent a tracking number to follow the progress. 

We Process so fast we cannot insure we will catch your email in time to cancel and stop the shipment. 

If you order before 11 am, you can expect your order to be delivered the next business day. There may be exceptions.

The unit prices on your order will be displayed excluding any promotional discounts. Promotional discounts will be shown in the discounted price column. The ‘grand total’ is the overall total price of the order excluding VAT.

All pack sizes are noted within the site under each product name. When selecting the appropriate product the quantity drop down reflects the quantities that you need to order in.

If you are logged into an Oribe.com account and unable to change the selected address or add a new one at checkout, you may be experiencing a known technical issue on our site. To proceed, you can log out of your account and instead check out as a guest using your preferred shipping address.

We apologize for any inconvenience and are working to correct the issue as soon as possible. Thank you for your understanding. 

If you live in the United States or Canada, you can reach our customer service team by filling out the Contact Us form on the top righthand corner. You can also reach our team at 1-888-ORIBE-99 (1-888-674-2399) between Monday and Friday 9:30AM-5:30PM EST

For our customers who live outside of the US or Canada, please refer to the International Retail article for the country-specific contact information. Thank you.